Shipping policy

At HeySpooky, we strive to provide reliable and efficient shipping for all orders. Here are the key details of our shipping policy:

1. Order Processing Time: We typically process and pack orders within 1-2 business days after the payment is confirmed.

2. Shipping Methods: We offer various shipping methods to accommodate different delivery preferences. The available options will be displayed during the checkout process.

3. Shipping Rates: Shipping rates are calculated based on factors such as destination, package weight, and shipping method chosen. The applicable shipping fees will be displayed at checkout.

4. Delivery Time: The estimated delivery time depends on the shipping method and your location. Please note that unforeseen circumstances and external factors may cause slight delays.

5. Tracking Information: Once your order is shipped, we will provide you with a tracking number to track your package's progress until it reaches your doorstep. You can access the tracking information through our website or the designated carrier's website.

6. International Shipping: We offer international shipping to select destinations. Please be aware that customs duties, taxes, or additional fees may apply upon delivery, and it is the customer's responsibility to comply with any applicable customs regulations.

7. Order Status and Updates: You can check the status of your order and view order updates by logging into your account on our website. We will also send email notifications regarding important updates and tracking information.

8. Shipping Restrictions: Some products may have specific shipping restrictions due to legal or logistical reasons. Such restrictions will be clearly communicated on the respective product pages. If you have any further questions or require assistance regarding our shipping policy, please feel free to contact our customer support team. We are here to ensure a smooth and satisfactory shopping experience at HeySpooky.